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    Kimberly Zunker, MBA, MLS (ASCP)

    COVID Catch-Up: Reflecting on COVID-19 Milestones over the First 6 Months of the Pandemic

    Global Impact: Rebecca Rock, RN and SABM CFO talks with HPI about two roles across two countries

    From Lab Trend Visionary to Dark Group CEO: HPI connects with the Founder and Editor of the Dark Report, Robert Michel

    Two Imaging Leaders, Two Systems, One Outcome: Communication

    From Communication Strength to Just in Time Reopening at MGH A conversation with Dr. James Brink, Chief of Radiology at Massachusetts General Hospital

    From Time Magazine to PBM Influencer: Sherri Ozawa's Mission to Define the Value of Blood

    Buried Blessings: Pandemic perspective from Tom Strauss, CEO at Sisters of Charity Health System

    Katie Castree, Career Healthcare Process Improvement Connoisseur

    Solving Lab Challenges through Recruiting Innovation: HPI connects with Lighthouse Lab Services President, Jon Harol

    Providing Value-Based Care in a Pandemic through Telehealth and Data Resources: An HPI exclusive with Dr. Darrel Weaver

    From Supply Chain Crisis to Innovation in a Pandemic

    From Navy Medic to running a Clinical Laboratory . . . during a pandemic

    Planning for Blood Shortages in a Pandemic with Dr. Claudia Cohn

    Blood Banking is more complex today than ever before. Rob Van Tuyle, President of Vitalant's Blood Division, tells us why.

    Profoundly Impacting Healthcare with Breakthrough Anemia Management

    Supporting Imaging Precisely Where You Need It

    Working Together Makes End of Life Conversations Easier to Have

    The Future of Imaging: Assessing the early impacts of COVID-19 and the path to innovation through Artificial Intelligence (AI) A conversation with Dr. Geoff Rubin

    Pivoting in a Pandemic: How a U.S. 3D printing manufacturer is helping healthcare in its time of need

    Mara G. Aspinall: Diagnostic evangelist educating the world on the power of diagnostics today

    How The Joint Commission is addressing the COVID-19 Pandemic

    CHI Nebraska’s Laboratory Director Connie Wilkins, describes How To Manage a Clinical Laboratory During the pandemic

    Former Commercial Lab Leader Highlights the Hospital Lab as the Solution to Community Sustainability in a Healthcare Crisis

    Three Phases Essential to Crisis Preparedness in Patient Blood Management with Anne Burkey of St. Luke's Health in Boise, ID

    The Importance of Agility in Your Lab

    Dr. Paul Biddinger Shares Three Ways to Prepare for COVID-19

    Bringing Clinical Skills to Operational Leadership During a Time of Crisis; Dr. Blanton, Chief Medical Officer at Peterson Health

    7 Team Attributes to Teams that Work in Challenging Times & Through Rapid Innovation

    From Finding Problems to Saving Lives: The Evolution of Interventional Radiology

    Identifying the Potential with AI in Radiology with Dr. Chung

    Communication in the C-Suite with Cliff Robertson of Catholic Health Initiatives

    Reviewing Your Patient Financial Journey with Melody W. Mulaik, President of Revenue Cycle Coding Strategies

    Ask An Accumen Expert: Carolyn Burns, MD, a Patient Blood Management Advocate

    Linda DeVee, Leads Radiology Services at Edward-Elmhurst Health

    Theresa Mouton, Market Chief Financial Officer with Steward Health

    PELITAS President and CEO Steven Huddleston Wants Patients to Have a Great Experience – Both Clinically and Financially

    How Do You Deal with 2 Billion Forms a Year? Ask Randy Campbell

    Medical Director of Telehealth for UAB Knocks Barriers Down to Treat Patients on Their Terms

    C-Suite Spotlight: Wayne Bohenek Chief Ancillary Services Officer, Bon Secours Mercy Health

    A Leader in the Laboratory Service Line : Pierre Mouawad

    Healthcare Partner: Autumn Farmer, Chief Laboratory Officer, Bon Secours Mercy Health

    How Imbio is using AI to close the gap of missed diagnosis with Mike Hostetler

    Spit Matters with Bill Phillips from Spectrum Solutions

    How COVID-19 inspired TeraRecon to accelerate their imaging solutions to the point of care with Jeff Sorensen

    Kimberly Zunker is a lab tech with a bachelor’s degree in clinical laboratory science, an ASCP medical laboratory scientist certification, and an MBA. She has served and worked in both civilian and military hospital and clinic laboratories, serving in the Air Force as a commissioned officer and laboratory officer in the Biomedical Science Corps where she led two Air Force laboratories.

    Kimberly chose a laboratory career because it’s always changing. This has definitely proven to be true as the laboratory remains in the spotlight of the first pandemic in 100 years. For the last several months, Kimberly has buried herself in current research, attending weekly FDA and CDC calls, maintaining a technical test comparison of all FDA Emergency Use Authorizations (EUAs), and listening to labs across the nation share their experiences. Doing so has made her a sought-after expert in the field by hospitals and health systems nationally.

    Now six months into the COVID-19 crisis, HPI caught up with Kimberly to reflect on where we are and how we got here relative to testing and supplies. Here she walks us through a timeline of events.

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    In reflection of the timeline above and how it will impact tomorrow and the months ahead, Kimberly points out that we’ve never stopped testing which in turn has not allowed us to find relief, take a deep breath and recover. The seasonality effect that we see with flu and other respiratory viruses never occurred, so labs are still experiencing all of the same supply shortages even as we’ve increased manufacturing as well as the number of manufacturers. Many labs have brought on multiple instrument platforms from multiple vendors simply to alleviate their supply allocation issues. Even with all of that, we’re still seeing labs that are coming up short, especially labs in hotspots. Many labs are sending out up to 50% of their tests even though they have three or four COVID testing platforms in house because there are not enough reagents to perform the tests that are coming in. These labs are subsequently no longer testing asymptomatic patients. Adding to these concerns, Lab Corp and Quest have both announced increased turnaround times due to demand overwhelming their test capacity. Net-net, it’s a vicious cycle in which we are still spinning. Kimberly remains focused on finding solutions to these problems, and ultimately seeing a light at the end of the tunnel. Stay tuned for the sunshine . . .
    Kimberly Zunker, MBA, MLS (ASCP)

    Kimberly Zunker, MBA, MLS (ASCP)

    Consulting Manager